Tips Of Managing A Sales Team
Being a leader of a sales team means that you have to adopt different leadership style to effectively manage your team. You should have the skills required in sales management so that you can lead your team in achieving their target.
You should ensure that you are an approachable person. Sometimes, you and your team should be held accountable for actions and statement.
If you are new to being a manager, you will often make mistakes. Admit that sometimes you make mistakes and let the team know that you acknowledge that. If you act like you have answers to all problems, you will always be solving problems that the team brings up only to see you handling their problems. As manager you can easily create a bond of mutual respect with your team if you create transparency between you and your team.
One of the mistakes you might do, especially if you were previously a sales person is telling your team what to do. Your aim of giving them directions would be to let them have the solution that you think is best in the situation you are in. However, giving directions to your team on regular basis will take away the initiative and the willingness and ability to look for unique solutions to problems. Instead of building a sales team, you will be creating duplicates of yourself.
You might think that cloning yourself is a great idea because you have succeeded, however, it might be a trap. Having a team whose members have different ideas on how to solve a problem would be better. To effectively manage your sales team, you can use some styles. Each of this styles has an appropriate time and place of using them.
One approach that you can use when faced with a problem is the consultative approach. Let the sales team members give their ideas on what you should do. Do will not be the one to give those directions on what to do. See what they have in mind concerning an account, a customer or a situation. You should understand how your team want to have their problems solved and how they want you to help them.
At first, the members of the sales team might be surprised by the way you are carrying out your management, and they might not respond appropriately at first. This will most likely happen if your predecessor was a directive manager. However, keep motivating them to be free to come up with possible solutions to problems they could be going through. As you operate, you will see how they think and operate and at the same time they will appreciate you for teaching them how to fish rather than just feeding them.